Who pays for return shipping?
If the return is due to a mistake on our part (ie. we shipped you the wrong shirt or the shirt has a defect), we will reimburse you for the return shipping costs as long as you use a standard shipping method. If you are returning an item because it is the wrong size or want to exchange it for a different shirt, then you are responsible for the shipping costs. Before you ship anything back to us, please email customerservice@passionclothing.com first so we can provide you with complete return instructions. Also, make sure you include your order # in the email.
How long does it take for my return to be processed?
Please allow up to 10 days for us to process your return.
What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. As well as cashiers checks & money orders.
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although, if you already have a PayPal account you may use it. |